:root {
--ink: #1f2a24;
--muted: #5b6b62;
--line: #dfe7e1;
--paper: #fbfaf7;
--accent: #2f6b4f;
--accent-soft: #eaf3ee;
--warn-bg: #fdf3ea;
--warn-border: #e8b98a;
--warn-ink: #7a4a12;
}
* { box-sizing: border-box; }
body {
margin: 0;
font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Helvetica, Arial, sans-serif;
background: var(--paper);
color: var(--ink);
line-height: 1.6;
}
.wrap {
max-width: 780px;
margin: 0 auto;
padding: 48px 24px 80px;
}
header {
margin-bottom: 40px;
}
header .eyebrow {
text-transform: uppercase;
letter-spacing: 0.08em;
font-size: 12px;
color: var(--accent);
font-weight: 600;
margin: 0 0 8px;
}
h1 {
font-size: 30px;
margin: 0 0 8px;
letter-spacing: -0.01em;
}
header p.sub {
color: var(--muted);
margin: 0;
font-size: 15px;
}
nav.toc {
display: flex;
gap: 12px;
margin: 28px 0 0;
padding: 0;
list-style: none;
flex-wrap: wrap;
}
nav.toc a {
display: inline-block;
padding: 6px 14px;
border-radius: 999px;
background: var(--accent-soft);
color: var(--accent);
text-decoration: none;
font-size: 13px;
font-weight: 600;
}
section {
margin-top: 44px;
}
section > h2 {
font-size: 13px;
text-transform: uppercase;
letter-spacing: 0.1em;
color: var(--accent);
border-bottom: 1px solid var(--line);
padding-bottom: 10px;
margin-bottom: 24px;
}
h3 {
font-size: 17px;
margin: 26px 0 8px;
}
h3:first-of-type { margin-top: 0; }
p { margin: 0 0 12px; color: var(--ink); }
.muted { color: var(--muted); }
table {
width: 100%;
border-collapse: collapse;
margin: 14px 0 8px;
font-size: 14px;
}
table th, table td {
text-align: left;
padding: 10px 12px;
border-bottom: 1px solid var(--line);
}
table th {
color: var(--muted);
font-weight: 600;
font-size: 12px;
text-transform: uppercase;
letter-spacing: 0.04em;
}
.callout {
background: var(--warn-bg);
border: 1px solid var(--warn-border);
color: var(--warn-ink);
border-radius: 10px;
padding: 16px 18px;
margin: 18px 0;
font-size: 14.5px;
}
.callout strong { color: var(--warn-ink); }
a.email {
color: var(--accent);
font-weight: 600;
text-decoration: none;
}
a.email:hover { text-decoration: underline; }
footer {
margin-top: 56px;
padding-top: 20px;
border-top: 1px solid var(--line);
color: var(--muted);
font-size: 13px;
}
.lang-block { display: block; }
.lang-divider {
margin: 64px 0 40px;
text-align: center;
color: var(--muted);
font-size: 12px;
text-transform: uppercase;
letter-spacing: 0.12em;
}
.lang-divider::before, .lang-divider::after {
content: "";
display: inline-block;
width: 60px;
height: 1px;
background: var(--line);
vertical-align: middle;
margin: 0 12px;
}
Shipping
Do you ship worldwide?
Almost worldwide. Enter your address in the system to find out if shipping is available.
How long does it take to ship and deliver the product?
We dispatch orders on the same day if orders are placed before 13:00. Otherwise the products are dispatched the following business day. Shipment duration can differ depending on the destination. The average times for some popular destinations:
| Destination |
Estimated delivery time |
| The Netherlands |
1-2 days |
| Belgium |
1-2 days |
| Germany |
1-2 days |
| France |
3-4 days |
| Spain |
4-5 days |
How can I follow my order?
You will receive a track and trace of your order once your order has been dispatched from our warehouse.
Where do you ship from?
All our orders are shipped from Genk, Belgium.
I did not receive my order. What's next?
Oh no, that's not supposed to happen. Please contact us at hello@biodami.com and we will correct this wrong!
Returns
Important: Only unopened and unused products, in their original packaging, can be returned or exchanged. Once a product has been opened, it can no longer be returned or refunded. Return shipping costs are always at the customer's expense.
European Union 14 day cooling off period
Customers have the right to return or cancel an order up to 14 days after receipt without justification. Upon written request, customers will be credited the full order amount including incurred shipping costs. Return costs are paid by the customer.
To exercise this right, the product must be unopened and returned to Biodami with all accessories supplied, and, in its original condition and packaging. Customers should have the original proof of payment or receipt.
To exercise this right, please contact us at: hello@biodami.com
Products need to be returned within 14 days after written agreement of cancellation or return.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
Would you like to exchange your product, or did you make a mistake with the order?
The fastest way to ensure you get the right product is to purchase the correct product separately. We will make sure you are refunded for the exchanged product.
Important: you cannot exchange the product or get a refund once the blisters or packaging have been opened.
Refunds
We will notify you once we've received and inspected your returned product, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 15 days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 days have passed since we've approved your return, please contact us at hello@biodami.com.
We do not accept returns or refunds on gift cards or vouchers.
